Retailers, take note! A new BCG & WRC study shows a stark contrast:
- Innovation leaders invest 13% of revenue, see 21% ROI.
- Lagging retailers invest 3%, see only 9% ROI.
The message? Innovate heavily or get left behind. Top priorities for innovation leaders:
- Operational improvements
- E-commerce
- Big Data, AI & Analytics
Is your retail business keeping pace?