Shoptalk Europe wrapped last week, bringing together industry leaders to discuss the future of retail. Here are some key takeaways:

  • Goodbye Funnel, Hello Infinite Loop: The customer journey is no longer linear. Brands need to be present and adaptable across every touchpoint.
  • Speed Isn't Everything: Accuracy and reliability matter more than lightning-fast delivery. Focus on getting it right the first time.
  • Inspire Online Shoppers: Online grocery needs a creativity boost. Help shoppers discover new products and meals.
  • Combine & Conquer: Integrating grocery with food delivery offers a win-win for both consumers and retailers. Think "top-up" grocery orders!
  • Amazon Sets the Bar High: Same-day delivery and everyday essentials are Amazon's focus.
    Can you keep up?