The battle for e-commerce dominance is heating up! A new survey reveals a fascinating shift in shopper behavior:
* 49% of consumers have made a purchase on Temu, drawn by ultra-low prices.
* Yet, 70% still trust Amazon more for reliability, delivery, and customer service.
* Price vs. Trust: While consumers love a bargain, brand confidence remains a key driver of loyalty.
We help retailers navigate these shifting consumer expectations. Is deep discounting a sustainable strategy, or will trust and service win in the long run? The key is finding the right balance between competitive pricing and customer experience. What’s your take? Would you choose Temu’s discounts or Amazon’s reliability?
