A new survey reveals that delivery speed is no longer the only priority for online shoppers—reliability, cost, and transparency now play an equally critical role in the e-commerce experience.
Key Takeaways:
* Reliability is King – Shoppers value consistent and on-time deliveries.
* Cost-Conscious Consumers – Free and affordable shipping remains a top priority.
* Real-Time Tracking – Visibility and communication are key to customer satisfaction.
We help brands and retailers adapt to evolving shopper expectations by optimizing last-mile logistics, improving delivery transparency, and balancing speed with cost efficiency. How do you see retailers adjusting their shipping strategies in 2024? Let’s discuss!
