Retailers need consumer trust to innovate! EuroCommerce, Europe's retail voice, says consumer trust is crucial for the industry's digital transformation and green initiatives.
Consumer Trust: The Key to Retail's Digital & Green Future
Innovate or Evaporate: Retailers on Alert!
Retailers, take note! A new BCG & WRC study shows a stark contrast:
- Innovation leaders invest 13% of revenue, see 21% ROI.
- Lagging retailers invest 3%, see only 9% ROI.
The message? Innovate heavily or get left behind. Top priorities for innovation leaders: