retail

Retail insights firm Acosta Group shares its five retail predictions for 2024, which include changes in technology, marketing and consumer trends.

AI has had a banner year. And while many in retail have been using machine learning for years to streamline and automate back-end functions like replenishment and inventory management, the new customer-facing applications of the next generation of AI technologies is just starting to take off. 

A new survey reveals the level of penetration artificial intelligence (AI) has in different areas of the retail supply chain.